Information

The price for the Eatrenalin diner experience includes the eight-course menu with a corresponding drinks package, parking in the visitors' carpark and the cloakroom fee. For the Eatrenalin Exclusive Dinner, Eatrenalin Champagne Dinner and Eatrenalin Sommelier Dinner, the menu is prepared with even more exclusive delicacies, and you receive additional services such as a reserved table in the lounge, additional drinks in the bar and a surprise.

The Eatrenalin experiences can currently be booked until including 10th January 2027 via the Mack International ticket shop.
Further periods will be made available at regular intervals.
In combination with an overnight stay, Eatrenalin can already be booked until 19th March 2027.
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You can pay cash as well as with debit or credit card. We also accept the EMOTIONS voucher card.

Tickets cannot be exchange or cancelled, no refunds will be given. If Eatrenalin or the authorities cancel the event, you have the right to a refund of the amount paid by you (you can choose between a voucher or refund).

The guided experience lasts two hours. Afterwards you can enjoy a comfortable end to the evening in the bar. Our tip: In order to get attuned in the lounge and ending the evening in the bar, you might want to plan around three hours for your Eatrenalin visit.

Please note the entry time and the start of the Experience on your ticket.
Arriving significantly earlier is not necessary. Your Experience will start when you enter the building and begin with an aperitif in our lounge. Due to this timing, we will not be able to check you in until 5 minutes before the start of your Experience. If you arrive early due to a long journey, we recommend that you use the time at Bar Erikssøn in the adjoining Hotel Krønasår.

The experience starts on time with an aperitif in our lounge. If you arrive more than 30 minutes late, you will unfortunately not be able to participate in the Experience. In these cases, please contact +49 7822 77-6677.

The seats are assigned individually after receipt of the reservation. Upon entering, you’ll be received by us and shown to your seat. We will place you together with your group.

Eatrenalin can be experienced alone, as a couple or in a group. You can book a single ticket or up to 16 tickets via the ticket shop. With overnight accommodation dates further in the future are also available. If you wish to visit Eatrenalin alone, you will be seated together with other Eatrenalin guests. Seats are allocated individually according to the date on which your reservation is received.

The experience is recommended for children from the age of 10 when accompanied by an adult, as the complexity of the experience is not suitable for younger children. The dishes as well as the floating chairs play a central role in this. The floating chair has been designed in a way that requires the rider to sit still, as standing up for example can cause the ride system to stop or pause which will affect the experience. In addition, safety aspects must be considered. The minimum age for the Floating Chair has been set at 10 years old by the TÜV (technical safety authority). Thank you for your understanding.

A minimum number of 12 guests is required for the Champagne Dinner and the Sommelier Dinner. If the required number of guests is not reached, we will contact you in good time and inform you about the further procedure and your options.

You can find the menus on our page 'Dinner'. Please state any specific wishes regarding the dishes, allergies or intolerances when booking. If you are unsure, please feel free to contact one of our reservation agents at info@eatrenalin.com.

The ‘Green Dimensions’ menu is vegetarian. Please let us know if you require a vegan option or have any special requests regarding dishes, allergies or intolerances when you book. You can find our menus on the 'Dinner' page. If you have any questions, you can contact our reservations agents at info@eatrenalin.com at any time.

You can choose between alcoholic and non-alcoholic drinks accompaniments for the Eatrenalin experiences. The Eatrenalin drinks creations are perfectly attuned to our menus.

Eatrenalin Late Night focusses on the art of cocktail creation. Dinner is not offered.

Eatrenalin Late Night takes 90 minutes. In order to get attuned in the lounge and ending the evening in the bar, you might want to plan at least two hours for your Eatrenalin visit.

The Eatrenalin Late Night Experience includes five delicious cocktails.

At the Eatrenalin Late Night Experience you can choose between alcoholic and non-alcoholic cocktails.

The Eatrenalin Late Night Experience includes 5 delicious cocktails, accompanied by unique live acts and snacks. After the experience, you will receive a hot drink of your choice in the Bar.

The experience will be held in English. Language comprehension is not a requirement to enjoy the Eatrenalin Late Night Experience.

Choose the Eatrenalin experience you would like to gift in the Mack International ticket shop and optionally extend your Eatrenalin gift voucher with bar packages. You can then personalise the voucher with a message and print it out at home.
To the ticket shop

You can give away up to 16 seats for the Eatrenalin Dinner, Eatrenalin Exclusive Dinner, Eatrenalin Sommelier Dinner and the Eatrenalin Late Night Experience.

Please contact us at booking@eatrenalin.com or +49 7822 77-6677. Our reservations team will be happy to issue a gift voucher for groups of 16 or more.

Choose the Eatrenalin experience you would like to gift in the Mack International ticket shop and add the gift voucher to your shopping basket. If you would like to purchase more than one gift voucher, repeat the process and add the other gift vouchers to the basket. Gift vouchers are displayed individually when checking out.
To the ticket shop

Redeem your voucher in the Mack International ticket shop and create your own unique experience. Choose your preferred date and, depending on the experience, decide on a suitable menu and your choice of drinks. You can also add exciting add-ons to your experience in the Eatrenalin Bar.
Redeem gift voucher

When redeeming your gift voucher, you will be able to book additional add-ons and places for accompanying people after selecting your visit date.

Yes, you can enter multiple gift voucher codes when redeeming in the Mack International ticket shop.

Please contact us at booking@eatrenalin.com or +49 7822 77-6677 and we will block your voucher and issue you with a new one.

Your Eatrenalin gift voucher will be sent to you by email once you have placed your order in the Mack International ticket shop and can also be downloaded as a Print@Home PDF file.

The Eatrenalin gift voucher is valid for 3 years from the end of the year in which the voucher was purchased.

Once you have redeemed your gift voucher in the Mack International ticket shop, you will receive an individual ticket per guest with all relevant information. This ticket entitles you to visit Eatrenalin. Please bring the ticket and gift voucher with you when you check in at Eatrenalin.

Please contact us at booking@eatrenalin.com or +49 7822 77-6677. Our reservations team will be happy to book your visit with an overnight stay.

If the price of the Eatrenalin Dinner Experience you gifted has gone up in the meantime, you only have to pay the price increase (the difference between the original price and the new price) when you redeem the gift voucher.

Eatrenalin guests can park their car free of charge in the Eatrenalin visitor car park, which is signposted from the driveway to hotel ‘Krønasår'.

From the hotel ‘Krønasår’, a 300 metre long footpath leads directly to the location. Guests from other Europa-Park hotels can use the free hotel shuttle.

The aperitif takes place in the lounge.

Eatrenalin is right next the hotel ‘Krønasår'.

Our entire building is barrier-free, allowing you to easily visit Eatrenalin with a wheelchair. However, we have limited capacity, so please book through our reservations agents at info@eatrenalin.com. You can find more information in the ‘People with disabilities’ section.

The experience will usually be held in German or French. You can identify the language by the flag symbol in the booking process when selecting the time (step 3 of 7). Language comprehension is not a requirement to enjoy the Eatrenalin Experience. On request, we are also happy to offer additional dates in French or English for groups of 12 or more people. Please contact booking@eatrenalin.com for this.

The Floating Chair is your starting point for an incomparable experience: it allows you to move almost weightlessly through the individual rooms, offering you many a culinary and sensual surprise during the experience. The Floating Chair is a patented new development by MACK Rides and can only be experienced in Eatrenalin.

We recommend that you experience Eatrenalin in neat, smart attire (dress code: smart casual). There will be a cloakroom available free-of-charge for your jackets, coats and bags.
Unfortunately, we cannot admit guests to Eatrenalin whose outfits do not comply with the dress code, such as shorts, T-shirts, flip-flops, tracksuits or ripped jeans. In such cases, the ticket price will not be refunded.

Photos may exclusively be taken in the lounge, the rooms Ocean, Taste and Umami, and the bar. Please note that flash-photography is prohibited so that other guests won't be disturbed. In all other areas, taking photos is strictly prohibited. Unfortunately, it is also prohibited to take videos throughout the Eatrenalin experience. You can take videos in the Lounge and the bar.

Yes, entrance to the bar is free for guests of the Eatrenalin Experiences. Guests who have not booked an Eatrenalin Dinner Experience can visit the bar by purchasing ab cocktail bar package at the check-in. Please note that admission is based on availability and cannot be guaranteed.

Due to safety reasons, pets such as dogs are not permitted in Eatrenalin. The experience takes place on the floating chairs which are constantly moving. Your pet must stay in your hotel room or at home.

With the help of the following indications of the stresses that occur, you can independently weigh up whether a visit to Eatrenalin is possible for you:
High levels of exposure to lighting effects, sound effects, scents and confined spaces.
Medium stress due to G-forces, darkness and scare effects.
No or low exposures to fog, height or splashing water.

There are no restrictions for people with pacemakers.

Due to the room design, darkness and certain movements, the Eatrenalin Experience may not be suitable for people with a fear of flying or claustrophobia.
Before making your reservation, please contact our reservation agents at info@eatrenalin.com so that we can assess your individual needs and advise you on the best way to visit.

Yes, pregnant guests can participate in the Eatrenalin Experiences. Please indicate your pregnancy when booking so that our team can take all necessary precautions and offer you a comfortable and safe experience.